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How do I reissue my RapidSSL certificate

SSL Certificates - How do I reissue my RapidSSL certificate

Problem

Reissue RapidSSL Certificate
How do I reissue my RapidSSL certificate
Reissue Certificate

Cause

 

Resolution

 
To re-issue a RapidSSL certificate, perform the following steps.
 
Generate a Certificate Signing Request (CSR)
 

Access the RapidSSL User Portal for SSL certificate re-issuance

  1. Click https://products.geotrust.com/geocenter/reissuance/reissue.do
  2. Provide the common name, technical contact e-mail address associated with the SSL order, and the image number generated from the Geotrust User Authentication page.
  3. Select Request Access against the correct order ID.
  4. An e-mail will be sent to the technical contact e-mail address specified above
  5. Click on the link listed in the e-mail to enter the User Portal
  6. Click the Reissue Certificate option in the left hand column
    Note: If the Reissue option is not available in the User Portal then contact order processing to request a manual re-issuance.

  7. On the following screen copy and paste the new CSR
  8. Select the Subscriber Agreement, click Submit
  9. After the order is approved the SSL certificate will be re-issued
    Note: Any changes to the certificate's Common Name during replacement will require manual approval
    • RapidSSL - requires a manual approval through domain authorization e-mail for certificate re-issuance
    • RapidSSL Wildcard - requires a manual approval through the domain authorization e-mail for the certificate re-issuance

RapidSSL Certificate installation

Important Installation Notice: All certificates are now issued using intermediate CA certificates. Be sure to install the correct intermediate CA with your reissued certificate.

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