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Knowledgebase

Forward Calls

Basic Call Handling - Forward Calls

Overview

This tutorial will show you how to forward calls on your new Cisco IP 7800 phone.

 

Forward All Softkey

“Call Forward” allows you to forward calls on your phone to another number. For your primary line, you can set up “Call Forward All” directly on your phone. For all other lines or to access call Forward All remotely, go to your User Options webpages.

To forward all calls, press the “Forward All” soft key.  

Forward All Softkey
 
To forward all calls, press the “Forward All” softkey.

Enter Number

Then you enter the call forward target phone number exactly as you would dial it from your phone.  

Enter Number
 
Then you enter the call forward target phone number exactly as you would dial it from your phone.

Forward All Icon

Look for the “Forward All” icon on your screen. 

Forward All Icon
 
Look for the “Forward All” icon on your screen.

Forward Off

To cancel call forwarding, press the “Forward Off” softkey.

Forward Off
 
To cancel call forwarding, press the “Forward Off” softkey.

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