Français
English
Deutsch
Basic Call Handling - Hold and Transfer
Overview
This tutorial will show you how to put calls on hold and transfer calls from your new Cisco IP 7800 phone.
Hold Key
To put a call on hold, press the “Hold” key. The hold icon appears and the LED indicator pulses green.
To resume the call, press the hold key again, or press the pulsing green button.
You can also use the softkey to put a call on hold, as well as resume a call on hold.
Transfer Call
To transfer a connected call, first press the “Transfer” key. The call will be placed on hold. Then dial the transfer recipient’s number.
Complete Transfer
To complete the transfer without talking to the recipient, wait for the transfer recipient's phone to ring, press the “Transfer” key again and then hang up. If your phone has on-hook transfer enabled, you can just hang up. Ask your phone administrator if on-hook transfer has been enabled.
You can also use the softkeys to transfer connected calls.
Get Support From Real People
When you are stuck in something don’t waste your time just let us know we are here to help you
Contact Us
If you have question which is beyond this knowledgebase Kindly contact us