Knowledgebase

Overview

This tutorial will show you how to use a variety of options to make calls on your new IP Cisco 7800 phone.

Enter Number

Enter the number you wish to dial. If you make a mistake while dialing, use the “backspace” softkey.

Press Call

When you are finished, press the “Call” softkey.

Press Call

When you are finished, press the “Call” softkey.

Outside Call

To make an outside call, hold down the star key for two seconds to get the plus sign for “plus dialing.” Then enter the full local or long distance number and press the “Call” softkey.

Redial

Use the “Redial” softkey to dial the last number placed from the phone.

Speed Dial

If you have set up speed dials, enter a speed dial code, and use the “Speed Dial” softkey.

Idle Speed Dials

For quick access when the phone is idle, press the down button for Speed Dials.

Idle Placed Calls

For quick access when the phone is idle, press the up button for Placed Calls.

Busy

If you try to reach someone and you get a busy signal, voicemail or the call is not answered, you may use the Callback feature to let you know when that person is available to talk. If enabled, Callback appears on your phone as a feature button or a soft key. While listening to the busy tone or a ring sound, press Callback. A confirmation screen displays on the phone. Press Exit to exit the confirmation screen.