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Knowledgebase

Extension Mobility

Cisco IP Phone 8800 - Extension Mobility

Overview

This tutorial will teach you about extension mobility on your Cisco IP 8800 desk phone. Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own.

 

To Log In

  • Press the Application Button (which is marked by a gear icon)
  • Select EM Service (the name can vary).
  • Enter your user ID, which may be your Network user ID, and your PIN (which is typically provided by your system administrator). 
  • If prompted, select a device profile. 

After you sign in to EM, the phone adopts your user profile, including your phone lines, features, established services and web-based settings. Your system administrator sets up Extension Mobility for you. 

If you share a desk, always remember to log out at the end of the workday. This ensures a successful login for the next person using the phone.

Enter your name and password
 
Enter your user ID, which may be your Network user ID, and PIN.

To Log Out

  • Press the Application Button (which is marked by a gear icon)
  • Select EM Service (remember, the name can vary).
  • When prompted, press the Yes softkey.
Select EM from the Applications menu
 
Select EM Service (remember, the name can vary).

Change your EM PIN

Note that you can also use the Log Out screen to change your EM PIN. 

  • Select Set PIN
  • Enter your Current PIN then your new PIN
  • Confirm your new PIN then press change
Set pin from the Log Out Menu
 
Note that you can also use the Log Out screen to change your EM PIN.

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