Knowledgebase

Overview

This tutorial will teach you about mobile connect using your Cisco IP 8800 phone. Mobile connect is the ability to transfer a call from your mobile phone to your desk phone can be used as long as Mobile Connect is enabled.

Answering on Mobile

We’ve set up the phone so that incoming calls will ring at your desk phone for the first two rings and then simultaneously at your desk and on the mobile phone for the remaining three rings. 

Answer the call from your mobile phone, the desk phone line will illuminate red. 

To transfer the call to the desk phone, hang up the mobile call. The desk phone line will illuminate to flashing green. 

Resume via Desk Phone

Here, we’ve set up the phone so that it must be answered within 10 seconds after hanging up from the mobile phone before dropping the call. 

To resume the call, press the corresponding desk phone line that is flashing green and select the Resume softkey.