Knowledgebase

Overview

This tutorial will show you a variety of options for making calls on your Cisco 8800 Phone.

Dialing:

To pre-dial, enter the number you wish to dial.

If you make a mistake while dialing, use the “backspace” softkey. As you begin to dial, the phone will search for similar numbers. Instead of dialing the full number, you can scroll down to a match if that is who you want to call. Next, go off hook by either lifting the handset, press the headset button, or press the “Call” softkey.

To place a call while another call is active, press the “New Call” softkey, and the first call will be placed on hold automatically. These phones won’t let you accidentally hang up on somebody by placing a new call.

Outside Calls:

To make an outside call, hold down the star key for two seconds to get the plus sign for “plus dialing.” Then enter the full local or long distance number and press the “Call” softkey.

Softkeys

The “ABC” softkey enables T-9 text input entry, which is useful for URI dialing. For example, to dial an email address in a directory, the 1 key provides the @ symbol for userid@domain.com.

Use the “Redial” softkey, to dial the last number placed from the phone.

If you have setup speed dials, press the appropriate feature button.